Welcome to Menharia Tickets (the “Service”), operated by Nahom Kebede Engineering and Trading, located in Addis Abeba, Ethiopia. By accessing or using our website (menharitickets.com) or mobile services, you agree to be bound by the following Terms and Conditions.

1. Definitions

• “Company,” “we,” “our,” or “us” refers to Nahom Kebede Engineering and Trading.
• “User,” “you,” or “your” refers to anyone accessing or using the Service.
• “Service” means the online bus ticketing platform provided through menharitickets.com.

2. Eligibility

• You must be at least 18 years old to use the Service.
• By using the Service, you confirm that you are legally capable of entering into a binding agreement.

3. Services Provided

• Menharia Tickets enables users to search, book, and purchase bus tickets from participating transport operators.
• We act as an intermediary platform. The bus operators are solely responsible for the actual travel services.

4. User Responsibilities

• You agree to provide accurate, current, and complete information when booking tickets.
• You are responsible for safeguarding your account credentials.
• You agree not to misuse the platform, including attempts to hack, disrupt, or manipulate the system.

5. Payments and Fees

• All ticket purchases must be paid through the available payment gateways provided on the platform.
• Prices are set by the bus operators. We may charge a service or booking fee, which will be displayed at checkout.
• All payments are final unless otherwise stated in our Refund Policy.

6. Cancellations and Refunds

• Cancellations and refunds are subject to the bus operator’s policies.
• Menharia Tickets will facilitate refunds only where the operator permits and within their timelines.

7. Limitation of Liability

• Menharia Tickets is not responsible for delays, cancellations, accidents, or service quality provided by bus operators.
• Our liability is limited to the amount of fees paid to us for the service in question.

8. Intellectual Property

• All content on menharitickets.com, including logos, trademarks, and software, is the property of Nahom Kebede Engineering and Trading.
• You may not copy, distribute, or use our content without prior written consent.

9. Privacy

• We collect and use personal data in accordance with our Privacy Policy (to be provided separately).
• By using the Service, you consent to such data collection and processing.

10. Governing Law and Jurisdiction

• These Terms are governed by the laws of the Federal Democratic Republic of Ethiopia.
• Any disputes shall be resolved exclusively in the courts of Addis Abeba, Ethiopia.

11. Changes to Terms

• We may update these Terms from time to time.
• Any changes will be posted on menharitickets.com with the updated effective date.

12. Contact Information

For questions about these Terms, please contact: