This Privacy Policy describes how Nahom Kebede Engineering and Trading (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use Menharia Tickets (the “Service”) through our website (menharitickets.com) and related services. By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: such as your name, phone number, and email address when you create an account or purchase tickets.
• Payment Information: processed securely through third-party payment providers. We do not store full credit/debit card details.
• Usage Data: including IP address, browser type, device information, and activity on our platform.

2. How We Use Your Information

• To provide and improve our ticket booking services.
• To process your payments and reservations.
• To communicate with you about your bookings, updates, and promotions.
• To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

• With Bus Operators: to fulfill your ticket bookings.
• With Service Providers: including payment processors and IT support providers.
• For Legal Compliance: when required by law or legal process.

We do not sell or rent your personal information to third parties.

4. Data Security

• We use industry-standard security measures to protect your personal data.
• However, no online transmission or storage system is 100% secure. We cannot guarantee absolute security.

5. Data Retention

• We retain personal information for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights

• You have the right to access, update, or delete your personal data, subject to applicable laws.
• You may opt out of receiving promotional communications at any time.

7. Cookies and Tracking

• We use cookies and similar technologies to improve user experience and analyze site usage.
• You may disable cookies in your browser settings, but some features may not function properly.

8. Third-Party Links

• Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

• Our Service is not directed to children under 13. We do not knowingly collect data from children.

10. Changes to This Policy

• We may update this Privacy Policy from time to time.
• Changes will be posted on menharitickets.com with the updated effective date.

11. Contact Information

If you have questions about this Privacy Policy, please contact: